Shipping policy

Thank you for shopping with Get Created. We are dedicated to providing you with a seamless and reliable shipping experience. Please read this Shipping Policy to understand how we handle the shipment of your orders.

1. Shipping Methods and Providers.

1.1. We utilize Australia Post as our primary shipping provider. Australia Post offers a reliable and efficient delivery service to ensure your package arrives safely and in a timely manner.

2. Order Processing Time.

2.1. We strive to process and dispatch your order as quickly as possible. Once your payment has been confirmed, we typically ship orders within 4-10 business days. However, please note that during peak periods or promotional events, processing times may be slightly longer. We appreciate your patience and understanding.

3. Shipping Rates and Delivery Timeframes.

3.1. The shipping rates and delivery timeframes for your order will be calculated and displayed during the checkout process. These rates are determined based on the weight, dimensions, and destination of your package.

3.2. Please note that delivery timeframes provided are estimated and may vary depending on the destination location and any unforeseen circumstances. While we make every effort to ensure timely delivery, we cannot be held responsible for any delays caused by Australia Post or any other external factors.

4. Tracking and Notifications.

4.1. Once your order has been shipped, we will provide you with a tracking number, if available. You can use this tracking number to monitor the progress of your package on the Australia Post website or their designated tracking platform.

4.2. Additionally, we may send you email notifications to keep you informed about the status of your shipment, including order confirmation, dispatch confirmation, and any significant updates or delays that may occur.

5. Transfer of Responsibility.

5.1. Once your order has been shipped with Australia Post, all responsibility for the products and their safe delivery is transferred to them. We are not liable for any loss, damage, or delays that may occur during transit. However, we will do our best to assist you in resolving any shipping-related issues and communicating with Australia Post on your behalf, should the need arise.

6. International Shipping.

6.1. At this time, we only offer shipping within Australia. We do not currently ship internationally. We apologize for any inconvenience caused and appreciate your understanding.

7. Shipping Address Accuracy.

7.1. It is essential to provide accurate and complete shipping address details when placing your order. We cannot be held responsible for any delays, failed deliveries, or additional charges incurred due to incorrect or incomplete address information provided by the customer. Please double-check your shipping address before submitting your order.

8. Contact Us.

8.1. If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact our customer support team. We will be happy to assist you.